Terms & Conditions

RDS Digital is a Creative Digital marketing agency located in Bangalore, India. We started on a Mission to help Startups grow Digitally. We help build Digital strategies and deliver the best possible results with the focus on ROI. We work on the Client’s requirement and help in building Strong Digital presence and generate High-Quality Traffic & convert them into Leads. We help in gaining traction and thereby growing your audience.

1. Our Services: RDS Digital will provide the services described in the Quote/Production Estimate as presented. As an assignment develops, it may be that the scope of the required work changes. Where this is the case, we will seek to discuss it with you at the earliest opportunity in order to agree upon any variations to the scope of the Services and the Quote/Production Estimate, which may be necessary.

Authors Corrections. Unless specified in the Quote/Proposal, we include 3 rounds of changes on all items following the presentation of an initial concept. Revisions briefed thereafter will be charged according to Our standard hourly rate card.

Information: To maximize effectiveness we must work with you as a team. Often RDS Digital work will be dependent on you (or your other advisers) providing information promptly. To avoid unnecessary verification, we will assume all information you provide is complete and accurate unless you tell us otherwise.

Incidentals: Couriers or printed proofs from external printers if required, to be charged to client.

Termination: Both parties have the right to terminate the contract with a one month notice period. All login details have to be handed over on expiry or early termination of this contract.

Force Majeure: RDS Digital shall not be liable for any delay or failure to perform their obligations where such delay or failure to perform arises from circumstances outside reasonable control.

2.Payment Terms:

Payment Terms: Invoices shall be settled by bank transfer into RDS Digital nominated bank account within 14 days of the date on the invoice unless agreed otherwise. RDS Digital retain ownership of all work until full payment has been made.

 Other Specialist Services: Our estimate is exclusive of third-party costs such as photography, illustration, video production, sound recording etc unless otherwise included in the estimate. We may, unless you instruct us otherwise, seek such specialist services on areas outside our expertise. The costs of such services will be passed on to and will be quoted according.

3.Scoping:

In most cases, we will provide a scoping document which details the functionality in the work we do for our clients, this includes but is not limited to a website, application or marketing campaign. Where the client signs and approves this scoping document, any changes beyond the scope will be handled as a new update and priced accordingly.

4.Content:

Content and Images: It is your responsibility to provide us with the required information about your business and marketing objectives. we takes no responsibility for errors in content supplied by you. Any changes thus incurred may be chargeable at standard rates. Unless specified otherwise, it is your responsibility to provide all necessary text and graphic materials that make up the content of the work. All content must be supplied in a suitable digital format unless agreed otherwise beforehand. Images should be supplied as jpeg, gif, tif, png or psd format. Text should be supplied as a Microsoft Word document. Failure to supply material in an easily accessible format may result in additional cost being incurred for retyping text. Where the content which is provided is in a form where a significant amount of copy writing is required, a further charge may be made.

Information for charts, graphs, and infographics to be supplied in Excel. If we are required to retype large amounts of content, then additional costs may be incurred.

Client supplied images should always be high-res images at 300DPI for print purposes. If they are solely for use on the web, then lower resolution images are acceptable. we will assume that all images supplied to us are owned by the Client or have been purchased from stock libraries and are licensed to the client for use. We cannot use images taken from Google.

If you are using images of children that you have taken, then we will assume that you have been given the permission to use these images.

You grant permission to utilize logos and any other company identity for the purposes of creating the project. You agree to indemnify RDS Digital from any and all claims arising from your negligence or inability to obtain proper copyright permissions for all content supplied.

5.Confidentiality:

The Agency shall maintain absolute confidentiality with respect to any confidential information received from the Client. The Agency shall not disclose any such information without obtaining Client’s specific prior consent, otherwise than in compliance with statutory requirements.

6.Intellectual Property:

Freedom to use Ideas and IP: RDS Digital may develop or use for other clients any ideas, concepts, source code, information or know how reflected in any of the materials provided to you (in whatever form) or otherwise developed during the course of providing services to you.

Ownership of Materials and Intellectual Property: All products, creative works, plans for designs, unique campaign ideas, slogans, copy themes, preliminary sketches, layouts, copy, artwork, production services, public and other marketing material (whether on paper, computer disk, by email or in some other digital format) accepted by us , shall, upon you paying RDS Digital in full for the relevant materials, be your property, except to the extent that any intellectual property rights therein have been reserved by RDS Digital or third parties engaged or employed by us.

Portfolio Rights. RDS Digital retain the right to showcase your project on their website and design portfolio for the sole purpose of promoting our work.

Working Files and Copyright. RDS Digital own the legal copyright of our working files. Working files are our intellectual property and this can be and not limited to design concepts, design elements, infographics, fonts and imagery. Working files are not released as part of our projects. If you wish to be supplied working files, then this needs to be requested and we will supply a quote for this release.

7.0. Indemnity:

 

All services may be used for lawful purposes only. You agree to indemnify and hold RDS Digital harmless from any claims resulting from your use of our service that damages you or any other party.

8.0. Liability:

Our total liability to you in contract or in tort arising in connection with this contract shall not exceed the total price paid by you. We shall have no liability for loss of profits, business, revenue, goodwill or anticipated savings or for any other indirect or consequential loss.

9.Variation:

Variation: These Terms and Conditions (and/or the contents of any agreement to which they relate) may be varied or superseded at any time by agreement in writing between us. Any such variation shall not affect any rights or obligations of either of us that may already have accrued, unless otherwise specifically agreed.

10. Miscellaneous:

 

a) This Agreement constitutes the entire agreement between the parties hereto in relation to its subject matter and supersedes all prior agreements and understandings whether oral or written with respect to such subject matter and no variation of this Agreement shall be effective unless reduced to writing and signed by or on behalf of each Party.

b) In the event that any term, condition or provision of this Agreement is held to be in violation of any applicable law, statute or regulation the same shall be deemed to be
severable from the other provisions of this Agreement and this Agreement shall be construed as if such term, condition or provision had not been contained in this Agreement. 

c) Neither Party shall be liable or responsible for any failure or delay to perform any of their obligations under this Agreement when such failure or delay is due to Force
Majeure, which term shall include fire, riot, strike, lockout, war, civil commotion, accident, breakdown of plant or machinery, flood, labour unrest, acts of God, omissions
or acts of public authorities, changes in law, regulations or policies of the Government or any other reason beyond the control of Parties.

d) This agreement does not constitute any partnership or joint-venture between the Parties here to and is an agreement on principal to principal and non-exclusive basis.

Shipping Policy: Not Applicable

Refund & Cancellation: Not Applicable

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